Compliance Program PDF Print E-mail
EMPLOYEE RESPONSIBILITIES
All employees are expected to:
 
·    Act in accordance with the laws, regulations and standards that govern our work.
·    Promptly report any situation or activity that may violate the law to an immediate supervisor, the Compliance Officer, or North Country Home Services Employee’s Compliance Hotline.
·    Help detect and deter any compliance violations by North Country Home Services employee or subcontractors that could potentially expose the company to civil or criminal liability and damage its financial status, business relationships, or reputation.     
Employees who fail to comply with the law or who fail to report suspected violations may be disciplined.

THE COMPLIANCE PROGRAM TEAM
Although all North Country Home Services employee’s participate in our Compliance Program, there is also a specially appointed Corporate Compliance Officer. This person works with many North Country Home Services staff members and a Compliance Committee to help identify and resolve compliance questions. The current members of the Compliance Committee are:
 
Corporate Compliance Officer:    Kathy Liddell       
Compliance Committee:     Scott Tooker (co-compliance officer)
Becky Leahy
Sandy Bazzano
Debbie Green
Patti Sauvie
Cindy Siwek
    
GENERAL QUESTIONS ABOUT OUR COMPLIANCE PROGRAM
The Compliance Officer and Compliance Team are available for general questions about our Compliance Program or compliance issues. We will respond promptly to your inquiries. You may send them by e-mail to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it This email address is being protected from spam bots, you need Javascript enabled to view it  


MAKING REPORTS AND INQUIRIES – CLIENTS
For compliance questions on a particular policy, practice or procedure, we encourage our clients to contact the Office Manager of the office providing service for clarification. If you are not satisfied with the results, you can:


• Contact the Compliance Officer directly by calling 1-518-585-9820.
• Access the Compliance Hotline anonymously
After receiving a report, the Compliance Officer will take reasonable steps to respond appropriately.
 

MAKING REPORTS AND INQUIRIES - EMPLOYEES

For compliance questions on a particular policy, practice or procedure, we encourage employees to go to their Office Manager for clarification. If you have concerns about the appropriateness of your own actions or the actions of another employee, you can:
·    Contact the Compliance Officer directly by calling 1-518-585-9820
·    Access the Compliance Hotline anonymously
After receiving a report, the Compliance Officer will take reasonable steps to respond appropriately.


COMPLIANCE REPORT CONTACTS
 
Hotline: 1-518-523-6453
E-mail address:
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Website Address:
www.nchs.net (General Information)
    

Mailing address:
North Country Home Services
Attn: Kathy Liddell
18 Montcalm Street
Ticonderoga, NY 12883

    
NORTH COUNTRY HOME SERVICES COMMITMENT
North Country Home Services will continue to provide clients and employees with information about our Compliance Program. We share the responsibility to further our compliance objectives, monitor compliance, and report suspected violations.