Compliance Program

GENERAL QUESTIONS ABOUT OUR COMPLIANCE PROGRAM

The Compliance Officer and Compliance Team are available for general questions about our Compliance Program or compliance issues. We will respond promptly to your inquiries. You may send them by e-mail to plittlefield@nchs.net

MAKING REPORTS AND INQUIRIES – CLIENTS
For compliance questions on a particular policy, practice or procedure, we encourage our clients to contact the Office Manager of the office providing service for clarification. If you are not satisfied with the results, you can:

• Contact the Compliance Officer directly by calling 1-518-891-1175
• Access the Compliance Hotline anonymously

After receiving a report, the Compliance Officer will take reasonable steps to respond appropriately.

MAKING REPORTS AND INQUIRIES – EMPLOYEES

For compliance questions on a particular policy, practice or procedure, we encourage employees to go to their Office Manager for clarification. If you have concerns about the appropriateness of your own actions or the actions of another employee, you can:

· Contact the Compliance Officer directly by calling 1-518-891-1175
· Access the Compliance Hotline anonymously

After receiving a report, the Compliance Officer will take reasonable steps to respond appropriately.

 

COMPLIANCE REPORT CONTACTS

Hotline: 1-518-523-6453
E-mail address: hotline@nchs-intranet.com
Website Address: www.nchs.net (General Information)

Mailing address:

North Country Home Services
Attn: Patricia Littlefield
Corporate Compliance Officer
25 Church Street
Saranac Lake, NY 12983